Nowadays, I believe developer teams are more and more used to the concept and importance of usability and design. Apple has clearly shown the way. Microsoft is adjusting to the new reality (i.e. Windows 8 Metro UI), but SharePoint still needs a lot of work.
Yes, I know, SharePoint is just a platform and can be built upon, which is great. But the out-of-the-box functionality should always provide not only a good, but a great experience for the user. Ribbon and having most actions asynchronous was just the first step. The overall usability needs a push.
I just finished reading a great article on EndUserSharePoint, Usability Issues in SharePoint 2010 My Sites: Social Design Patterns and Standards, by Marcy Kellar and Chris Poteet. Highly recommended!
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